Organizational Culture Analysis Research Paper Example | Topics and Well Written Essays - 750 words

Organizational Culture Analysis - Research Paper Example It is the hope of this author that such a level of discussion will be beneficial to the reader in terms of helping them to gain a greater understanding, not only the particular store in question, or the retail chain, but the way in which culture is oftentimes represented America. Firstly, with respect to the observable artifacts, it was clear and apparent from day one that the level and type of interaction with the consumer was the primary drive that all of the human resources literature and media consisted of. I distinctly remember the hours of video training that were required prior to even beginning the job in question. For instance, each and every situation that was presented, with the exception of those situations that involved fellow coworkers, was concentric upon maximizing the satisfaction of the consumer and minimizing the difficulties or negative emotions that an employee might represent. In retrospect, it is obvious that all of this was performed as a means of ensuring that profitability remained at a maximum. As the old saying goes, â€Å"the customer is always right†. Ultimately, this particular quote was incorporated within the training literature and served as a backbone with respect to the way in which the employees/stakeholders sought to go about their daily tasks. An espoused value that was promoted heavily within the organization was with respect to the ethical conduct that employees represented. Whereas it is oftentimes the case that individual employers hammer home such issues as the need to come to work on time, the importance and relevance of abstaining from racist, sexist, or ageist language and actions, or the need to give more time and energy to the details of one’s labor, the particular workplace in question had an espoused value system that was almost entirely concentric upon ethics (Baack, 1998). Although it is true that they engaged with the other topics that have been referenced above, the